The position of disciplinarian requires a man who has a keen sense of justice, who has had such experience as to enable him to smooth out difficulties until all are in a frame of mind where they can look upon their own acts and the acts of others calmly. He must be able so to administer his duties that each decision inspires the realization that he acted to the best of his knowledge and belief. He must be one who is fearless, and has no tendency to have favorites. He must have a clear knowledge of the theories and principles of Scientific Management, in order that he can fill the position of enforcer of its laws.
THE GANG BOSS.—The duties of The Gang Boss are to see that the worker has plenty of work ahead, to see that everything that he will need with which to do the work is at hand, and to see that the work is actually “set,” or placed and performed correctly. This position calls for a practical demonstrator, who must himself be able and willing actually to prepare and help on the work. It calls particularly for a man with teaching ability, with special emphasis on ability to teach, with great exactness, the prescribed method and to follow the orders of the planning department implicitly.
THE SPEED BOSS.—The speed boss is responsible for the methods of doing work with machinery. He has charge of overseeing the work, and teaching the worker, during the entire time that the work is being done. He must be prepared constantly to demonstrate at any time not only how the work is done, but also that it can be done in the specified time called for in order to earn the bonus. This position calls for a man who is able, personally, to carry out the detailed written orders of the instruction card in regard to speeds, feeds, cuts, methods of operation, quality and quantity.
He must be proficient at the art of imparting his knowledge to other workmen, and at the same time be able to secure the prescribed outputs and quantities. He need not be the fastest worker in the shop, but he should be one of the most intelligent workers and best teachers, with a keen desire to cooeperate, both with the workers and with the other foremen.
THE REPAIR BOSS.—The repair boss has charge of the plant and its maintenance. He must have a natural love of order and of cleanliness, and a systematic type of mind. This position calls for a man with an experience that will enable him to detect liability of breakdowns before they actually occur. He must be resourceful in repairing unexpected breakdowns in an emergency, and be able at all times to carry out literally the directions given on the instruction cards of the Planning Department for cleaning, maintaining, and repairing the machines.