Moreover, this individual recognition is brought to his mind by his being expected to fill out his own instruction card. In this way, his personal responsibility is specifically brought home to him.
(b) The appreciation
which comes under Scientific
Management.
This appreciation takes the form of reward
and
promotion, and of the regard of his fellow-workers;
therefore,
being a growing thing, as it is under
Scientific
Management, it insures that his personal
responsibility,
shall also be a growing thing, and
become
greater the longer he works under Scientific
Management.
2. Responsibility for others is provided for by the inter-relation of all functions. It is not necessary that all workers under Scientific Management should understand all about it. However, many do understand, and the more that they do understand, the more they realize that everybody working under Scientific Management is more or less dependent upon everybody else. Every worker must feel this, more or less, when he realizes that there are eight functional bosses over him, who are closely related to him, on whom he is dependent, and who are more or less dependent upon him. The very fact that the planning is separated from the performing, means that more men are directly interested in any one piece of work; in fact, that every individual piece of work that is done is in some way a bond between a great number of men, some of whom are planning and some of whom are performing it. This responsibility for others is made even more close in the dependent bonuses which are a part of Scientific Management, a man’s pay being dependent upon the work of those who are working under him. Certainly, nothing could bring the fact more closely to the attention of each and every worker under this system, than associating it with the pay envelope.
3. Appreciation of standing is fostered by
(a) individual
records. Through these the individual
himself
knows what he has done, his fellows know, and
the
management knows.
(b) comparative
records, which show even those who might
not
make the comparison, exactly how each worker
stands,
with relation to his mates, or with relation to
his
past records.
This appreciation of standing is well exemplified in the happy phrasing of Mr. Gantt—“There is in every workroom a fashion, or habit of work, and the new worker follows that fashion, for it isn’t respectable not to. The man or woman who ignores fashion does not get much pleasure from associating with those that follow it, and the new member consequently tries to fall in with the sentiment of the community.[3] Our chart shows that the stronger the sentiment in favor of industry is, the harder the new member tries and the sooner he succeeds.”