MENTAL DEVELOPMENT.—Welfare under Scientific Management is provided for by Mental Development. This we may discuss under habits, and under general mental development.
1. As for habits we must consider
(a) Habits of
attention. Under Scientific Management, as we
have
shown, attention must become a habit. Only when
it
does
become a habit, can the work required be properly
performed,
and the reward received. As only those who
show
themselves capable of really receiving the reward
are
considered to be properly placed, ultimately all
who
remain at work under Scientific Management must
attain
this habit of attention.
(b) Habit of method
of attack. This not only enables the
worker
to do the things that he is assigned
satisfactorily,
but also has the broadening effect of
teaching
him how to do other things, i.e., showing him
the
“how” of doing things, and giving him standards
which
are the outcome of mental habits, and by which he
learns
to measure.
2. General mental development is provided for by the experience which the worker gets not only in the general way in which all who work must give experience, but in the set way provided for by Scientific Management. This is so presented to the worker that it becomes actually usable at once. This not only allows him to judge others, but provides for self-knowledge, which is one of the most valuable of all of the outcomes of Scientific Management. He becomes mentally capable of estimating his own powers and predicting what he himself is capable of doing. The outcome of this mental development is
(a) wider interest.
(b) deeper interest.
(c) increased
mental capabilities.
The better method of attack would necessarily provide for wider interest. The fact that any subject taken up is in its ultimate final unit form, would certainly lead to deeper interest; and the exercise of these two faculties leads to increased mental capabilities.
MORAL DEVELOPMENT.—Moral development
under Scientific
Management results from the provisions made for cultivating—
1. personal responsibility. 2. responsibility for others. 3. appreciation of standing. 4. self-control. 5. “squareness.”
1. Personal responsibility is developed by
(a) Individual
recognition. When the worker was considered
merely
as one of a gang, it was very easy for him to
shift
responsibilities upon others. When he knows that
he
is regarded by the management, and by his mates, as
an
individual, that what he does will show up in an
individual
record, and will receive individual reward
or
punishment, necessarily personal responsibility is
developed.