The Psychology of Management eBook

This eBook from the Gutenberg Project consists of approximately 318 pages of information about The Psychology of Management.

The Psychology of Management eBook

This eBook from the Gutenberg Project consists of approximately 318 pages of information about The Psychology of Management.

Under Scientific Management, with the ordinary type of worker on manual work, it has been found most satisfactory to pay the reward every day, or at the end of the week, and to announce the score of output as often as every hour.  This not only satisfies the longing of the normal mind to know exactly where it stands, but also lends a fresh impetus to repeat the high record.  There is also, through the prompt reward, the elimination of time wasted in wondering what the result will be, and in allaying suspense.  Suspense is not a stimulus to great activity, as anyone who has waited for the result of a doubtful examination can testify, it being almost impossible to concentrate the mind on any other work until one knows whether the work which has been done has been completed satisfactorily or not.

PROMPTNESS ALWAYS AN ADDED INCENTIVE.—­There are many kinds of life work and modes of living so terrible as to make one shudder at the thoughts of the certain sickness, death, or disaster that are almost absolutely sure to follow such a vocation.  Men continue to work for those wages that lead positively to certain death, because of the immediateness of the sufficient wages, or reward.  This takes their attention from their ultimate end.  Much more money would be required if payment were postponed, say, five years after the act, to obtain the services of the air-man, or the worker subject to the poisoning of some branches of the lead and mercury industries.

If the prompt reward is incentive enough to make men forget danger and threatened death, how much more efficient is it in increasing output where there is no such danger.

IMMEDIATE REWARD NOT ALWAYS PREFERABLE.—­There are cases where the prompt reward is not to be preferred, because the delayed reward will be greater, or will be available to more people Such is the case with the reward that comes from unrestricted output.

For example,—­the immediacy of the temporarily increased reward caused by restricting output has often led the combinations of working men to such restriction, with an ultimate loss of reward to worker, to employer, and to the consumer.

REWARDS POSSIBLE OF ATTAINMENT BY ALL.—­Every man working under Scientific Management has a chance to win a reward.  This means not only that the man has a “square deal,” for the man may have a square deal under Traditional Management in that he may have a fair chance to try for all existing rewards.  There is more than this under Scientific Management.  By the very nature of the plan itself, the rewards are possible of achievement by all; any one man, by winning, in no way diminishes the chances of the others.

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The Psychology of Management from Project Gutenberg. Public domain.