The Psychology of Management eBook

This eBook from the Gutenberg Project consists of approximately 318 pages of information about The Psychology of Management.

The Psychology of Management eBook

This eBook from the Gutenberg Project consists of approximately 318 pages of information about The Psychology of Management.

Note also motions for grooming the horse, page 473.  These directions not only teach the man how, but accustoms the horse to the sequence and location of motions that he may expect.

BENEFITS OF TEACHING RIGHT MOTIONS FIRST.—­Through teaching right motions first reactions to stimuli gain in speed.  The right habit is formed at the outset.  With the constant insistence on these right habits that result from right motions, will come, naturally, an increase in speed, which should be fostered until the desired ultimate speed is reached.

ULTIMATELY, STANDARD QUALITY WILL RESULT.—­The result of absolute insistence on right motions will be prescribed quality, because the standard motions prescribed were chosen because they best produced the desired result.

UNDER SCIENTIFIC MANAGEMENT NO LOSS FROM QUALITY DURING LEARNING.—­As will be shown later, Scientific Management provides that there shall be little or no loss from the quality of the work during the learning period.  The delay in time before the learner can be said to produce such work as could a learner taught where quality was insisted upon first of all, is more than compensated for by the ultimate combination of speed and quality gained.

RESULTS OF TEACHING THE RIGHT MOTIONS FIRST ARE FAR-REACHING.—­There is no more important subject in this book on the Psychology of Management than this of teaching right motions first.  The most important results of Scientific Management can all, in the last analysis, be formulated in terms of habits, even to the underlying spirit of cooeperation which, as we shall show in “Welfare,” is one of the most important ideas of Scientific Management.  These right habits of Scientific Management are the cause, as well as the result, of progress, and the right habits, which have such a tremendous psychological importance, are the result of insisting that right motions be used from the very beginning of the first day.

FROM RIGHT HABITS OF MOTION COMES SPEED OF MOTIONS.—­ Concentrating the mind on the next motion causes speed of motion.  Under Scientific Management, the underlying thought of sequence of motions is so presented that the worker can remember them, and make them in the shortest time possible.

RESPONSE TO STANDARDS BECOMES ALMOST AUTOMATIC.—­The standard methods, being associated from the start with right habits of motions only, cause an almost automatic response.  There are no discarded habits to delay response.

STEADY NERVES RESULT.—­Oftentimes the power to refrain from action is quite as much a sign of education and training as the power to react quickly from a sensation.  Such conduct is called, in some cases, “steady nerves.”  The forming of right habits is a great aid toward these steady nerves.  The man who knows that he is taught the right way, is able almost automatically to resist any suggestions which come to him to carry out wrong ways.  So the man who is absolutely sure of his method, for example, in laying brick, will not be tempted to make those extra motions which, after all, are merely an exhibition in his hand of the vacillation that is going on in his brain, as to whether he really is handling that brick in exactly the most efficient manner, or not.

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The Psychology of Management from Project Gutenberg. Public domain.