Too many employers of domestic service have always been exempt from manual labor, and therefore constantly impose exacting duties upon employees, the nature of which they do not understand by experience; there is thus no curb of rationality imposed upon the employer’s requirements and demands. She is totally unlike the foreman in a shop, who has only risen to his position by way of having actually performed with his own hands all the work of the men he directs. There is also another class of employers of domestic labor, who grow capricious and over-exacting through sheer lack of larger interests to occupy their minds; it is equally bad for them and the employee that the duties of the latter are not clearly defined. Tolstoy contends that an exaggerated notion of cleanliness has developed among such employers, which could never have been evolved among usefully employed people. He points to the fact that a serving man, in order that his hands may be immaculately clean, is kept from performing the heavier work of the household, and then is supplied with a tray, upon which to place a card, in order that even his clean hands may not touch it; later, even his clean hands are covered with a pair of clean white gloves, which hold the tray upon which the card is placed.
If it were not for the undemocratic ethics used by the employers of domestics, much work now performed in the household would be done outside, as is true of many products formerly manufactured in the feudal household. The worker in all other trades has complete control of his own time after the performance of definitely limited services, his wages are paid altogether in money which he may spend in the maintenance of a separate home life, and he has full opportunity to organize with the other workers in his trade.
The domestic employee is retained in the household largely because her “mistress” fatuously believes that she is thus maintaining the sanctity of family life.
The household employee has no regular opportunity for meeting other workers of her trade, and of attaining with them the dignity of a corporate body. The industrial isolation of the household employee results, as isolation in a trade must always result, in a lack of progress in the methods and products of that trade, and a lack of aspiration and education in the workman. Whether we recognize this isolation as a cause or not, we are all ready to acknowledge that household labor has been in some way belated; that the improvements there have not kept up with the improvement in other occupations. It is said that the last revolution in the processes of cooking was brought about by Count Rumford, who died a hundred years ago. This is largely due to the lack of esprit de corps among the employees, which keeps them collectively from fresh achievements, as the absence of education in the individual keeps her from improving her implements.