Psychology and Industrial Efficiency eBook

Hugo Münsterberg
This eBook from the Gutenberg Project consists of approximately 219 pages of information about Psychology and Industrial Efficiency.

Psychology and Industrial Efficiency eBook

Hugo Münsterberg
This eBook from the Gutenberg Project consists of approximately 219 pages of information about Psychology and Industrial Efficiency.
or four hours of labor.  In spite of such senseless exaggeration of effort in the first hours, the total output for the day would have been relatively small.  Now the foremen determined exactly when every individual should lift and move the load and when he should sit quietly.  The result was that the men, without greater fatigue, were able to carry 47-1/2 tons a day instead of the 12-1/2 tons.  Their wages were increased 60 per cent.  Such a trivial illustration demonstrates very clearly the extreme difference between an increase of the economic achievement by scientific, experimental investigation and a mere enforcing of more work by artificially whipping-up the mind with promises of extraordinary wages.  Yet even such rules as the scientific management engineers have formed, may be elaborated to more lasting prescriptions as soon as the purely psychological factors are brought more into the foreground and are approached with the careful analysis of the experimental psychologist.

Such a systematic psychological inquiry is the more important for questions of fatigue, as we know that the subjective feeling of displeasure in fatigue is no reliable measure for the objective fatigue, that is, for the real reduction of the ability for work.  Daily experience teaches us how easily some people overstep the limits of normal fatigue, and in extreme cases even come to a nervous breakdown because nature did not protect them by the timely appearance of strong fatigue feelings.  On the other hand, we find many men and still more women who feel tired even after a small exertion, because they did not learn early to inhibit the superficial feelings of fatigue, or because the sensations of fatigue have in fact a certain abnormal intensity in their case.  The question how far the psychophysical apparatus has really been exhausted by a certain effort must be answered with the help of objective research and not on the basis of mere subjective feelings.  But such objective measurements demand systematic experiments in the laboratory.

The experiments which really have been carried on in the laboratory as yet, as far as they were not merely physiological, have on the whole been confined to so-called mental labor, and were essentially devoted to problems of school instruction or medical diagnosis.  We have no doubt excellent experiments which are devoted to the study of the individual differences of exhaustion, fatigue, exhaustibility, ability to recover the lost energy, ability to learn from practice, and so on, but they are still exclusively adjusted to the needs of the school-teacher and of the nerve specialist and would hardly be immediately useful to the manager of a factory.  We shall need a long careful series of investigations in order to determine how far those manifold results from experiments with memory work, thought work, writing work, and so on can be applied to the work which the industrial laborer is expected to perform.

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Psychology and Industrial Efficiency from Project Gutenberg. Public domain.