Psychology and Industrial Efficiency eBook

Hugo Münsterberg
This eBook from the Gutenberg Project consists of approximately 219 pages of information about Psychology and Industrial Efficiency.

Psychology and Industrial Efficiency eBook

Hugo Münsterberg
This eBook from the Gutenberg Project consists of approximately 219 pages of information about Psychology and Industrial Efficiency.

Examples of this kind might be heaped up without end.  But while the very large establishments demonstrate by such reports only that they can find somewhere a fit place for every able workingman if they take enough trouble to seek for it, after all the essential element of the reports remains, that successful achievement depends upon personal mental traits which cannot be acquired by mere good will and training.  In view of this fact it is much more important that by far the majority of establishments have not such a great manifoldness of activities under one roof.  The workingman who is a failure in the work which he undertook would usually have no opportunity to show his strong sides in the same factory, or at least to be protected against the consequences of his weak points.  If his achievement is deficient in quality or quantity, he generally loses his place and makes a new trial in another factory under the same accidental conditions, without any deeper insight into his particular psychical traits and their relation to special industrial activities.  But even in the large concerns, in which many kinds of labor are needed side by side, it is not the rule but a rare exception when the individual is systematically shifted to the psychologically correct place.  A whole combination of conditions is necessary for that.  If his mental unfitness makes him unsuccessful in one place, the position for which he is fit must happen to be vacant.  Moreover, he himself must like that other kind of work, and above all the foreman must recognize his particular fitness.  In a few model factories in which the apprentice system is developed in the spirit of advanced sociological ideas, for instance, in the Lynn factory of the General Electric Company, such systematic efforts are being carried on and show fair results.  But the regulation plan seems to be a haphazard lack of plan, and even the best endeavors probably fall short of what may be attained by the introduction of scientific psychological methods.  So far in most factories the laborer who is not doing well simply loses his position, and by such an unfortunate experience he is not mentally enriched but impoverished, as he has lost much of his self-confidence and of his joy in labor.

If this limitless waste of human material, this pitiable crushing of joy in the day’s work, and this crippling of the economic output is at last to be reduced, indeed nothing is more needed than a careful scrutiny of the various psychophysical functions involved in the work.  A mere classification of the industrial occupations according to the classes of manufactured objects would be of no value for this need, as often a small industrial concern may embrace occupations which, are based on many different psychophysical functions.  A harvester consists of two hundred and fifty different parts, and almost every one of these parts demands a long series of manufacturing, processes.  Thousands of different kinds of labor

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Psychology and Industrial Efficiency from Project Gutenberg. Public domain.