needed, beside endurance and industry, was a quick
power of perception accompanied by quick responsive
action. He knew that the psychological laboratory
has developed methods for a very exact measurement
of the time needed to react on an impression with
the quickest possible movement; it is called the reaction
time, and is usually measured in thousandths of a
second. He therefore considered it advisable to
measure the reaction-time of the girls, and to eliminate
from service all those who showed a relatively long
time between the stimulus and reaction. This
involved laying off many of the most intelligent, hardest-working,
and most trustworthy girls. Yet the effect was
the possibility of shortening the hours and of reducing
more and more the number of workers, with the final
outcome that thirty-five girls did the work formerly
done by a hundred and twenty, and that the accuracy
of the work at the higher speed was two thirds greater
than at the former slow speed. This allowed almost
a doubling of the wages of the girls in spite of their
shorter working-day, and at the same time a considerable
reduction in the cost of the work for the factory.
This excursion of an efficiency engineer into the
psychological laboratory remained, however; an entirely
exceptional case. Moreover, such a reaction-time
measurement did not demand any special development
of new methods or any particular mental analysis,
and this exception thus confirms the rule that the
followers of scientific management principles have
recognized the need of psychological inquiries, but
have not done anything worth mentioning to apply the
results of really scientific psychology. Hence
the situation is the same as in the field of vocational
guidance. In both cases a vague longing for psychological
analysis and psychological measurement, but in both
cases so far everything has remained on the level of
helpless psychological dilettantism. It stands
in striking contrast with the scientific seriousness
with which the economic questions are taken up in
the field of vocational guidance and the physical questions
in the field of scientific management. It is,
therefore, evidently the duty of the experimental
psychologists themselves to examine the ground from
the point of view of the psychological laboratory.
VII
THE METHODS OF EXPERIMENTAL PSYCHOLOGY
We now see clearly the psychotechnical problem. We have to analyze definite economic tasks with reference to the mental qualities which are necessary or desirable for them, and we have to find methods by which these mental qualities can be tested. We must, indeed, insist on it that the interests of commerce and industry can be helped only when both sides, the vocational demands and the personal function, are examined with equal scientific thoroughness. One aspect alone is unsatisfactory. It would of course be possible to confine the examination to the individual mental