The clearest insight into the general situation may
be found in the most recent books by Emerson.
He says frankly: “It is psychology, not
soil or climate, that enables man to raise five times
as many potatoes per acre as the average in his own
state";[7] or: “In selecting human assistants
such superficialities as education, as physical strength,
even antecedent morality, are not as important as the
inner attitudes, proclivities, character, which after
all determine the man or woman."[8] He also fully
recognizes the necessity of securing as early as possible
the psychological essentials. He says: “The
type for the great newspaper is set up by linotype
operators. Apprenticeship is rigorously limited.
Some operators can never get beyond the 2500-em class,
others with no more personal effort can set 5000 ems.
Do the employers test out applicants for apprenticeship
so as to be sure to secure boys who will develop into
the 5000-em class? They do not: they select
applicants for any near reason except the fundamental
important one of innate fitness."[9] But all this
points only to the existence of the problem, and in
reality gives not even a hint for its solution.
The theorists of scientific management seem to think
that the most subtle methods are indispensable for
physical measurements, but for psychological inquiry
nothing but a kind of intuition is necessary.
Emerson tells how, for instance, “The competent
specialist who has supplemented natural gifts and
good judgment by analysis and synthesis can perceive
attitudes and proclivities even in the very young,
much more readily in those semi-matured, and can with
almost infallible certainty point out, not only what
work can be undertaken with fair hope of success,
but also what slight modification or addition and
diminution will more than double the personal power."[10]
The true psychological specialists surely ought to
decline this flattering confidence. Far from
the “almost infallible certainty,” they
can hardly expect even a moderate amount of success
in such directions so long as specific methods have
not been elaborated, and so long as no way has been
shown to make experimental measurements by which such
mere guesswork can be replaced by scientific investigation.
The only modest effort to try a step in this direction
toward the psychological laboratory is recorded by
Taylor,[11] who tells of Mr. S.E. Thompson’s
work in a bicycle ball factory, where a hundred and
twenty girls were inspecting the balls. They had
to place a row of small polished steel balls on the
back of the left hand and while they were rolled over
and over in the crease between two of the fingers
placed together, they were minutely examined in a strong
light and the defective balls were picked out with
the aid of a magnet held in the right hand. The
work required the closest attention and concentration.
The girls were working ten and a half hours a day.
Mr. Thompson soon recognized that the quality most