for instance,[5] for the confectioner: “Boys
in this industry must be clean, quick, and strong.
The most important qualities desired are neatness
and adaptability to routine”; or, for the future
baker, the boy “ought to know how to conduct
himself and to meet the public”; or for the
future architectural designer, “he must have
creative ability, artistic feeling, and power to sketch”;
or for the dressmaker, she “should have good
eyesight and good sense of color, and an ability to
use her hands readily; she should be able to apply
herself steadily and be fairly quick in her movements;
neatness of person is also essential”; or for
the stenographer, she must be “possessed of
intelligence, good judgment, and common sense; must
have good eyesight, good hearing, and a good memory;
must have quick perception, and be able to concentrate
her attention completely on any matter in hand.”
It is evident that all this is extremely far from any
psychological analysis in the terms of science.
All taken together, we may, therefore, say that in
the movement for vocational guidance practically nothing
has been done to make modern experimental psychology
serviceable to the new task. But on the one side,
it has shown that this work of the experimental psychologist
is the next step necessary. On the other side,
it has become evident that in the vocation bureaus
appropriate social agencies are existing which are
ready to take up the results of such work, and to apply
them for the good of the American youth and of commerce
and industry, as soon as the experimental psychologist
has developed the significant methods.
VI
SCIENTIFIC MANAGEMENT
Before we discuss some cases of such experimental
investigations, we may glance at that other American
movement, the well-known systematic effort toward
scientific management which has often been interpreted
in an expansive literature.[6] Enthusiastic followers
have declared it to be the greatest advance in industry
since the introduction of the mill system and of machinery.
Opponents have hastily denounced it as a mistake,
and have insisted that it proved a failure in the factories
in which it has been introduced. A sober examination
of the facts soon demonstrates that the truth lies
in the middle. Those followers of Frederick W.
Taylor who have made almost a religion out of his ideas
have certainly often exaggerated the practical applicability
of the new theories, and their actual reforms in the
mills have not seldom shown that the system is still
too topheavy; that is, there are too many higher employees
necessary in order to keep the works running on principles
of scientific management. On the other hand, the
opposition which comes from certain quarters,—for
instance, from some trade-unions,—may be
disregarded, as it is not directed against the claim
that the efficiency can be heightened, but only against
some social features of the scheme, such as the resulting