presuppose any scientific knowledge, any more than
an understanding of the principles of electricity
is necessary for one who uses the telephone.
But besides the rigid rules which any one may apply,
particular prescriptions will be needed fitting the
special situation. This leads to the demand for
the large establishments to appoint professionally
trained psychologists who will devote their services
to the psychological problems of the special industrial
plant. There are many factories that have scores
of scientifically trained chemists or physicists at
work, but who would consider it an unproductive luxury
to appoint a scientifically schooled experimental psychologist
to their staff. And yet his observations and
researches might become economically the most important
factor. Similar expectations might be justified
for the large department stores and especially for
the big transportation companies. In smaller
dimensions the same real needs exist in the ordinary
workshop and store. It is obvious that the professional
consulting psychologist would satisfy these needs most
directly, and if such a new group of engineers were
to enter into industrial life, very soon a further
specialization might be expected. Some of these
psychological engineers would devote themselves to
the problems of vocational selection and appointment;
others would specialize on questions of advertisement
and display and propaganda; a third group on problems
of fatigue, efficiency, and recreation; a fourth on
the psychological demands for the arrangement of the
machines; and every day would give rise to new divisions.
Such a well-schooled specialist, if he spent a few
hours in a workshop or a few days in a factory, could
submit propositions which might refer exclusively
to the psychological factors and yet which might be
more important for the earning and the profit of the
establishment than the mere buying of new machines
or the mere increase in the number of laborers.
No one can deny that such a transition must be burdened
with difficult complications and even with dangers;
and still less will any one doubt that it may be caricatured.
One who demands that a chauffeur or a motorman of
an electric railway be examined as to his psychical
abilities by systematic psychological methods, so that
accidents may be avoided, does not necessarily demand
that a congressman or a cabinet minister or a candidate
for marriage be tested too by psychological laboratory
experiments, as the witty ones have proposed.
And one who believes that the work in the factory ought
to be studied with reference to the smallest possible
expenditure of psychical impulses is not convinced
that the same experimental methods will be necessary
for the functions of eating and drinking and love-making,
as has been suggested.