[Illustration: “CENTRAL” MAKING CONNECTIONS The front of a small section of a central-station switchboard. Each dot on the face of the blackboard is a subscriber’s connection. The cords connect one subscriber with another. The switches throwing in the operator’s “phone”, and the pilot lamps showing when a subscriber wishes a connection, are set in the table or shelf before her.]
The call of one subscriber for another number in the same section, as described above—for instance, the call of 4341 Eighteenth Street for 2165 Eighteenth Street—is the easiest connection that “central” has to make.
As it is impossible for each branch exchange to be connected with every individual line in a great city, when a subscriber of one exchange wishes to talk with a subscriber of another, two central operators are required to make the connection. If No. 4341 Eighteenth Street wants to talk to 1748 Cortlandt Street, for instance, the Eighteenth Street central who gets the 4341 call makes a connection with the operator at Cortlandt Street and asks for No. 1748. The Cortlandt Street operator goes through the operation of testing to see if 1748 is busy, and if not she assigns a wire connecting the two exchanges, whereupon in Eighteenth Street one plug is put in 4341 switch hole; the twin plug is put into the switch hole connecting with the wire to Cortlandt Street; at Cortlandt Street the same thing is done with No. 1748 pair of plugs. The lights glow in both exchanges, notifying the operators when the conversation is begun and ended, and the operator of Eighteenth Street “central” makes the record in the same way as she does when both numbers are in her own district.